common questions

How long is your delivery time?

Your order will be processed, packed and shipped the same day you place an order with us. We are currently available and shipping from Nyköping, Sweden, so the delivery time may vary slightly depending on where you live. If you live nearby, you may receive your order the very next day, while others have to wait for usually 2-5 working days. Also note that the delivery time may vary slightly depending on which country you order from. Usually it is 2-5 working days within Europe.

What is a reconditioned stick?

A reconditioned club is a repaired club, or a repaired club. The repair or repair can be done in different ways, but usually it is shaft repairs that we do with the most success. Fixing leaves will hopefully come in the future.

We use an internal repair process ProFlex and can therefore put the club back together as it once was. Our innovative method of preparing hockey sticks increases the weight by only 2-4% , and because our repair is hollow, flex and kick-point are preserved and the club performs just as if it were new!

I got my stick and it had a special name/logo/color on it?

We get our clubs directly from various teams and organizations here in Sweden. Many of those teams play at a high professional level and some have their own equipment at the clubs. Some teams also have their clubs with team colors and other specific graphics to make them extra special and unique.

How do I read the different club variants (hand/curve/flex/length)?

We display our clubs with rather short but necessary information needed. The information includes which way the club is facing, curve (blade), flex and length. Our product specification might look like this:

(Left - P29 - 77 flex - 165 cm). We can divide them into these segments:

Hand - Left

Curve - P29

Flex - 77

Length - 165 cm

ATTENTION! Please note that if the club length is listed as shorter than a new original club, the club may be slightly stiffer as a small piece has been sawn off. It can be adjusted with an extension plug.

Is FixwellHockey.com displayed in SEK or EUR?

FixwellHockey.com is currently displayed in SEK (Swedish Krona) because the vast majority of our customers are from Sweden. Soon EURO and other currencies will be added to make it easier for consumers outside of Sweden.

What is your return policy?

Almost the vast majority of times we are happy to accept returns of clubs if they are unused and in original condition. All you have to do is pay for the shipping back to us. It may vary depending on the situation or if the product is to be exchanged for another club, then we will cover the return shipping. If for some reason you have received an incorrect stick, we will of course cover all return costs.

Read more about our 100% customer satisfaction guarantee here.