When you use our services, you entrust us with your data. In this privacy policy we state what data we collect, why we collect this data and how this data is used.
We protect your personal privacy and want to be as clear as possible about how your personal data is processed. We provide you with information about your options to access your saved personal data, how you can update them and how you can delete your personal data.
- Information we collect
By collecting information, we can improve our services for all users. We collect data that you provide and data that we receive when you use our services.
1.1 Information you provide
You can complete a purchase as a "guest" without creating an account with us. If you register an account with us, we ask you for personal data, for example e-mail address, telephone number, billing address, delivery address.
1.2 Information we receive when you use our services
We collect information about which services you use, how you use them, which products you buy and how much you buy.
We collect visitor statistics using Google Analytics and we display ads from Google Adsense. This means that information about how you use our services is saved on Google's servers.
1.2.1 Device Information
We collect information about the specific device being used (for example, hardware model, operating system version, unique device ID, and mobile network information, including phone numbers).
1.2.2 Log Information
When you use our services or view content provided by us, certain information is automatically collected and saved in server logs. Log data includes the following:
- Information about how you used our service, for example your search queries.
- Information about telephony, for example your phone number, the calling party's number, forwarding number, call durations, information about SMS routing and call types.
- IP address.
- Information about events on your device such as crashes, system activity, hardware settings, browser type, browser language, date and time of your request and referral address.
- Cookies that can identify your browser.
1.2.3 Location Information
When you use our services, we may collect and process information about your location. We use various technologies to determine your location, including IP address, GPS and other sensor data from your device that may inform us of nearby Wi-Fi access points and cell towers.
1.2.4 Local Storage
We may collect and store information (including personal data) locally on your device using features such as browser storage (including HTML 5) and application caches.
1.2.5 Cookies and similar technology
We and our business partners use various technologies to collect and save information when you use our services. This may mean that cookies or similar technologies are used to identify your browser or device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website.
- How we use information we collect
Information we collect from our services is used to provide, maintain, protect and improve our services, to develop new services and to protect Fixwell Hockey and our users.
We may use your name, email address and public description to describe you to other users of our service, for example when you actively contact another user or when you write a review.
When you contact us, we save your messages for the purpose of resolving any issues you may be facing. We may use your email address to inform you about our services, for example to tell you about upcoming changes or improvements.
The information we collect using cookies and other technologies, e.g. pixel tags, are used to improve the user experience and the overall quality of our services. One of the products we use for that purpose in our own services is Google Analytics. By saving your language settings, we can, for example, display our services in the language you use. When serving personalized ads, we will not link identifiers from cookies or similar technologies to sensitive categories of personal data, such as those based on ethnicity, religion, sexual orientation or health status.
If we want to use information for a purpose other than what is described in this privacy policy, we first ask for your consent.
We handle personal data and other information on our servers in many countries around the world. Your personal data may be handled on a server in a different country than the one in which you live.
- Openness and choice
Different users have different views on privacy. We want to be clear about what information we collect, so that you can make informed decisions about how it may be used. For example, you can do the following:
- Choose whether your email address and name should appear in your reviews and comments.
- Retrieve information about your saved personal data.
- You can turn off cookies by changing the security settings in the browser and you can also delete previously stored cookies via your browser settings. Remember that many of our services may stop working if you disable cookies.
- Information You Share
In many of our services, you may share information with others. Remember that information you share publicly may be indexed by Google and other search engines. In our services, you can choose how you want to share and remove content.
- Access and update personal data
We want you to be able to access your personal data regardless of when you use our services. If the information is incorrect, we want to give you the opportunity to easily update or delete it, provided that the information does not have to be saved for valid business purposes or for legal reasons.
We aim to keep our services in such condition that information is not destroyed by mistake or by malicious processes. Therefore, when you delete information in our Services, it may take some time before copies of the deleted information disappear from our active servers. In addition, the information may remain in our backup systems.
- Information We Share
We do not share personal data with companies, organizations or people outside of Fixwell Hockey except in the following situations:
6.1 With your consent
We share personal data with companies, organizations or people outside Fixwell Hockey if you have given us permission to do so. We must have your active consent to be able to share sensitive personal data with others.
6.2 For external processing
We forward personal data to our related companies or other trusted companies and persons who are tasked with processing the information on our behalf, in accordance with our instructions, this privacy policy and all other appropriate measures for confidentiality and security.
6.3 For legal reasons
We share personal information with companies, organizations or persons outside of Fixwell Hockey if we have good reason to believe that access, use, retention or disclosure of such information is reasonably necessary to:
- comply with applicable laws, regulations, legal processes or mandatory requests from authorities
- guarantee that the applicable terms of use are followed, including the investigation of any violations against them
- detect, prevent or otherwise address fraud, security or technical problems
- protect against damage to rights, property, safety, users or the public as required or permitted by law.
We may share information that cannot be linked to a specific individual publicly and with our partners – e.g. publishers, advertisers or linked websites. For example, we may share information publicly to show trends in how our services are used in general.
If Fixwell Hockey were to become involved in a merger, acquisition or other form of sale, we will ensure the confidentiality of all personal data and notify affected users before their data is transferred or falls under any other privacy policy.
- Information security
We constantly work to protect Fixwell Hockey and our users from unauthorized access or unauthorized changes that could reveal or destroy information we hold.
- We encrypt many of our services with SSL.
- We review our procedures for collecting, storing and processing data, including physical security measures, in order to protect against unauthorized access to systems.
- We limit access to personal data to our employees, suppliers and agents who need the data to be able to process it on our behalf. They are bound by strict confidentiality by contract and can be disciplined or terminated if they do not comply.
- Changes
Our Privacy Policy may change from time to time and any changes will be posted on this page, if the changes are significant we will provide a more prominent notice.
